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Centrelink job seeker payment: How to make a claim online

Mar 25, 2020 | Real News

With jobs and even whole industries decimated by the impacts of coronavirus measures, more Australians than ever are desperately seeking help from the government. Queues outside Centrelink offices extended for blocks for the second day in a row on Tuesday while the myGov website crashed again due to unprecedented demand. Those who find themselves out of work may be eligible for payments of up to $1,120 per fortnight under the federal government’s new coronavirus JobSeeker supplement. So how do you apply for unemployment benefits? For Centrelink Job seeker payment: How to make a claim online – read on.

Register online

To claim online, you need a myGov account linked to Centrelink.

If you have an authorised representative – that is, someone to deal with Centrelink on your behalf – they will also need their own account.

If you don’t have a myGov account or a Centrelink online account you’ll first need to set one up.

You may need to confirm your identity before you can start your claim.

If you can’t claim online, you can call Centrelink on the Job seekers line.

In theory, you can also attend a service centre – but with social distancing and other coronavirus regulations in place, authorities say only those in urgent need should visit Centrelink.

What documents will I need?

You’ll need to get some supporting documents ready to help answer some of the questions that will be presented to you.

Previously, job seekers had to get separate certificates from every employer they had worked for over the past 12 months.

But the federal government has scrapped this measure in a bid to make accessing funds easier.

The government has also waived the assets test, meaning personal assets – such as property – will not be considered when determining your claim.

Make your claim

  • Sign in to myGov and go to Centrelink.
  • Select Payments and Claims from the menu, then Claims, then Make a claim.
  • Select Get started from the category that best describes your circumstances.
  • Answer all the questions. Each screen has information to help you complete the claim.
  • Submit your claim

Tracking your claim

After you submit your claim online, you’ll get a receipt advising the claim was submitted.

The receipt will provide the ID number of your claim, an estimated date for completion and a link to track your claim’s progress online.

Sign in to myGov and go to Centrelink, or use the Express Plus Centrelink mobile app.

When will you receive your funds?

From April 27, job seekers will receive a $550 supplement to existing payments, bringing the total to $1,120.

What can I receive?

  • From April 27, job seekers will receive a $550 supplement to existing payments, bringing the total to $1,100
  • Two, separate $750 payments will also be made to social security, veteran and other income support recipients and eligible concession card holders
  • These payments will be made automatically on March 31 and July 13
  • Up to $100,000 will be provided to eligible small and medium-sized businesses and not for-profits (NFPs) that employ people, with a minimum payment of $20,000
  • Businesses must continue to be active to qualify for payments

Who can access?

The income support payment categories eligible to receive the coronavirus supplement are:

  • JobSeeker Payment (and all payments progressively transitioning to JobSeeker Payment)
  • Partner Allowance, Widow Allowance, Sickness Allowance and Wife Pension
  • Youth Allowance Jobseeker
  • Parenting Payment (Partnered and Single)
  • Farm Household Allowance
  • Special Benefit recipients

Anyone eligible for the coronavirus supplement will receive the full rate of $550 per fortnight.

Those eligible will include those who lose their jobs during the pandemic, whether they’re full time, casual or a sole trader.

For more information, see the federal government’s coronavirus stimulus fact sheet for individuals, or information for businesses.

During these difficult times of uncertainty, we understand there could be challenging periods ahead due to COVID-19 and want to reassure you that we are here to help.

We are ready to assist, so please don’t hesitate to get in touch today. ?